At UnikGears.com we would like each and every customer to have a great shopping experience. However time to time you may want to return your order and ask for refund. We absolutely stay behind your claims however we will not accept returns unless the order shipped is defective or you have simply changed your mind. All sale items are final.
In the event an item shipped is defective or the item is not as described we will offer exchange or refund less postage cost, provided the defective item is reported to us with a photo proof which can be emailed to us within 30 days after receiving your orders.
Please do not ship your order back to our warehouses until the returns are approved by us.
We do our best in describing the items on sale as accurately as possible so we will not accept the returns due to its assumed size colour or weight. It would be your responsibility in picking the right size colour and style before making the purchase.
- North American Customers, When Shipped from USA Facility- 2 to 5 Business Days
- North American Customers, When Shipped from International Facility- 5 to 15 Business Days
- South American Customers- 10 to 18 Business Days
- Oceania Customers- 7 to 18 Business Days
- European Customers- 7 to 18 Business Days
- Asian Customers- 7 to 21 Business Days
- African Customers- 8 to 21 Business Days
- Others- 14 to 28 Business Days
Please note: Delays may occur during holiday season domestically or internationally, peak busy periods, extreme weather conditions and due to local customs tax and duties.
Please add at least 2-4 additional business days for placing orders to our Artisans/manufacturers and getting it made.
If you have any questions in relation to Shipping and delivery to your countries please email one of our dispatch team member at firstname.lastname@example.org we do our best to answer your questions within 24 hours working week.
Want to Track your order please click here TRACKING